#enterprise benchmark

'ServiceNow Research released DRBench, a containerized benchmark that tests deep research agents on realistic enterprise workflows by combining public web sources with private files, chat, and email, and scoring insight recall, distractor avoidance, factuality, and report quality.'

Salesforce AI has introduced CRMArena-Pro, the first enterprise-grade benchmark testing LLM agents across complex multi-turn business tasks including sales, customer service, and confidentiality handling.